Privacy policy

PRIVACY POLICY

forylight – Your Comfort, Your Privacy.

At forylight, your privacy matters. We’re committed to safeguarding the personal information you share with us and ensuring transparency in how we handle data across all operations. This Privacy Notice explains how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We collect personal data when you:

  • Browse our website
  • Create an account
  • Place an order
  • Sign up for our newsletter
  • Contact customer support

Types of data collected may include:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment method details (tokenized; not stored by us)
  • Device information (IP address, browser type, OS)
  • Site usage data via cookies and similar technologies

💡 Note: We do not store complete credit card numbers or sensitive banking data. All payments are processed via secure third-party services.

2. Purpose of Data Collection

We use your data in order to:

  • Process and confirm purchases (e.g., pyjamas, sleepwear, beauty sets)
  • Organise shipping and logistics
  • Provide order updates and support
  • Prevent fraud or misuse
  • Improve your shopping experience
  • Personalise offers and marketing (if you’ve opted in)
  • Meet legal obligations

We'll always handle data with care, applying the principles of necessity, security, and confidentiality.

3. Cookies and Tracking Technologies

We use cookies and analytics tools to enhance website usability. This includes:

  • Functional cookies – for core website operations
  • Performance cookies – to understand how visitors use the website
  • Marketing cookies – to personalise content, ads and recommendations

Tools we use may include:

  • Google Analytics
  • Meta/Facebook Pixel

You can disable cookies at any time from your browser settings — but keep in mind that this may affect certain features or functions.

✅ By continuing to use our website, you consent to our use of cookies under this policy.

4. Marketing Communication

When you sign up for our newsletter, we may send updates, self-care tips, exclusive offers, or launch announcements.

You are free to unsubscribe whenever you'd like — just click the unsubscribe link at the bottom of any email or contact us at Click here to send your question

We never send spam and always respect your preferences.

5. Data Storage & Retention

Your data is stored securely using encrypted, cloud-based systems.

We retain your personal data for up to 30 days following your purchase. After that, the data is deleted — unless retention is needed to meet:

  • Legal or tax requirements
  • Fraud prevention needs
  • Customer support follow-up

If you continue interacting with us (e.g., new purchases or emails), the retention period may restart.

6. Data Sharing and Third Parties

We do not sell or rent your personal data.

We only share limited information with trusted third parties who facilitate:

  • Payment processing
  • Order fulfillment & shipping
  • Newsletter delivery and campaigns (if consented)

All service providers are contractually obliged to follow strict data protection standards.

Third parties never receive permission to use your data for independent marketing.

7. Data Security

We employ multiple layers of security such as:

  • SSL encryption on all site pages
  • Secure server systems and firewalls
  • Access controls on sensitive data
  • Continuous platform monitoring

Even with safeguards in place, no online system is 100% immune. That’s why we frequently review and update our protection protocols.

You’re responsible for keeping your account passwords and login details safe.

8. Your Rights

Depending on your country and applicable data laws, you may have the right to:

  • Request access to your data
  • Correct wrong or outdated information
  • Ask for data deletion
  • Limit or object to processing
  • Withdraw your consent

To exercise your privacy rights, email us at Click here to send your question Most requests are addressed within 15 business days.

9. International Data Transfers

If you’re shopping from outside the UK or EU, your data may be transferred to systems operating internationally.

All transfers abide by relevant laws, including the UK GDPR and EU GDPR, ensuring your privacy is appropriately protected across borders.

10. Children’s Privacy

Our site is intended for adult customers. We do not collect data knowingly from anyone under 13 years of age.

If you believe a minor has provided us personal data, let us know at Click here to send your question, and we’ll act accordingly.

11. Updates to This Policy

This Privacy Policy may be revised periodically to reflect changes in practices, technology, or legal requirements.

All updates take effect as soon as they are posted on this page. Please check back regularly.

Last Updated: November 2025