Terms & Policy

These Terms & Conditions ("Terms") govern your access to and use of the website operated by forylight, and apply to all purchases made through our online store.

By accessing our website or placing an order, you agree to follow the guidelines described below.

1. Overview

forylight is a European-based online store specialising in pyjamas, sleepwear, self-care essentials, and related comfort products. We operate in accordance with all applicable e-commerce regulations in the eua and the north america.

These terms may be updated periodically without prior notice. Continued use of our website constitutes acceptance of any revised terms.

2. Pricing & Payments

All prices shown on the website include VAT or relevant sales tax (where applicable).
Currency is displayed based on location or manual selection on the site.
Prices may change without prior notice, especially during promotions or special sales.

We accept major international payment methods via secure, third-party processors.
Orders will only be processed after full, authorised payment.

We reserve the right to cancel any order in cases of:

Payment failure
Suspected fraudulent activity
Errors in product pricing or information

3. Order Processing & Fulfilment

Once payment is confirmed, we begin processing your order, typically within a few hours.

Cancellations are not possible after processing begins. If you made a mistake (address, item, size), please email us at Click here to send your question as soon as possible. We’ll do our best to accommodate changes before dispatch, but we cannot guarantee them.

All orders are subject to availability. If the item is out of stock or there's a fulfilment issue, your order may be cancelled and fully refunded.

4. Shipping

Shipping times and tracking details will be provided by email once your order is dispatched.

We ship across Europe and selected international locations. Fees and estimated delivery time will be shown during checkout.

While we strive to work with reliable couriers, forylight is not responsible for courier-related delays or damages, but we will assist in resolving any such issues fairly.

5. Warranty

All products include a 30-day limited warranty, covering:

Manufacturing defects
Major durability issues not caused by misuse

The warranty does not cover:

Damage caused by wear and tear
Accidents, water damage (unless clearly stated), or improper care/storage

To make a warranty claim, contact Click here to send your quetion with your order number and clear photo/video proof.
Approved claims may result in repair, replacement, or refund at our discretion.

6. Returns & Refunds

We offer a 15-day return window, beginning from the delivery date.

Items returned must be:

In original condition and packaging
Unused, unworn, and undamaged
Supported by photo or video proof prior to sending

Return shipping is covered by forylight. Instructions will be emailed upon return approval.

Refunds are processed once the item arrives at our facility and passes inspection. Refunds are issued to the original payment method.

See our detailed Return Policy on the website for further information.

7. Data Security & Privacy

We are committed to protecting your data. Information provided to us is used strictly for:

Transactional purposes
Order and support communications

We operate under GDPR and related data protection regulations.

We never sell, rent, or share your data with third parties for marketing purposes.
To learn more, visit our Privacy Policy and Cookie Policy pages.

8. Use of Website

You agree not to use our site for:

Fraudulent or illegal purposes
Interfering with or damaging the site
Reselling or distributing our content without permission
Violating intellectual property rights

We reserve the right to cancel orders or restrict access if any misuse of our website is detected.

All content displayed — including the forylight brand name, photos, artwork, and written materials — is our intellectual property and cannot be reproduced without express permission.

9. Liability Disclaimer

forylight is not liable for:

Issues arising from third-party service providers
Unexpected courier disruptions
Mistakes entered during checkout by the customer

Our liability is limited strictly to the value of the ordered product(s), and no further guarantees are implied aside from those listed in our store policies.

10. Governing Law

These Terms & Conditions are governed by the laws of the eua and the north america, where applicable.

Any disputes will be managed through proper legal channels and jurisdictions under these laws.